Escalation Matrix
Escalation Matrix:
| Details of | Contact Person | Address | Contact No. | Email Id | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Aparna Mishra | 4A, OCUS Technopolis, Golf Club Road, Sector 54, Gurgaon 122001, Haryana, India | +91 9137246078 | aparna.mishra@orbisfinancial.in | Mon – Fri; 9:15 a.m. to 6:15 p.m. |
| Head of Customer Care | Avanit Kumar Singh | Vaibhav Chambers, 07th Floor, Bandra-Kurla Complex, Bandra (East), Mumbai – 400051, India | +91 9076040107 | avanit.singh@orbisfinancial.in | Mon – Fri; 9:15 a.m. to 6:15 p.m. |
| Compliance Officer | Ashwani Kumar | 4A, OCUS Technopolis, Golf Club Road, Sector 54, Gurgaon 122001, Haryana, India | +91 9871554457 | ashwani.kumar@orbisfinancial.in | Mon – Fri; 9:15 a.m. to 6:15 p.m. |
| CEO | Shyam Sunder Basudeo Agarwal | 4A, OCUS Technopolis, Golf Club Road, Sector 54, Gurgaon 122001, Haryana, India | 022-40776570 | shyam.agarwal@orbisfinancial.in | Mon – Fri; 9:15 a.m. to 6:15 p.m. |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or SEBI at https://scores.gov.in/scores/Welcome.html.
Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.
